Retail – New Hire Onboarding Program Handbook For Leaders FY

4. (TUESDAYS | Orientation First Day) “ Welcome to the Team TUESDAYS ” . o Have all schedules printed for each New Hire. o Print First 7 Days- New Hire Workbook for each New Hire. o Have MS Teams set up for Facilitator. 5. (After TUESDAYS | Orientation First Day) New Hire 7 Day Onboarding/Training Workbook o Explain how Store Leaders and Shadow & Shadow persons work. o Introduce the Shadow & Show person to new hire.

o Walk the employee through their most common tasks with Shadow and Show person there. o New Hire 7 Day Onboarding/Training Workbook- The first day can have the New Hire group work with 1-2 Leaders starting the New Hire 7 Day Onboarding/Training Workbook. o Work through New Hire 7 Day Onboarding/Training Workbook each day until completed. o Record completed Workbook into Dayforce and New Hire Board. o Sign, Check-off and Initial workbook make a copy and give to New Hire, keep original in employee file. 6. (Shadow & Show Person) o Prep and discuss what will need to be covered each day with Shadow and Person. o Follow-up with Shadow & Show Person. 1. Ensure badge is ordered (marked off New Hire Board). 2. 2-3 weeks of schedules w/ Shadow & Show person scheduled (marked off New Hire Board). 3. Test all New Hire log-ins. 4. Management tree for store (this needs to be made and printed out with phone numbers and email addresses). 5. Ensure New Hire 7 Day Onboarding/Training Workbooks are available and ready for start day Tuesday. 6. Ensure Shadow & Show employees have their schedules to help New Hire. 7. Ensure “ Welcome to the Team Tuesdays ” Supervisors are scheduled, room clean, swag is ready (coming soon), documents and everybody knows their role. After Start Day 8. Ensure that New Hire 7 Day Onboarding/Training Workbooks are signed, completed and put in New Hires files. New Hire Employee Prep

19