Retail – New Hire Onboarding Program Handbook For Leaders FY

Each of the first 7 Days, a New Hire starts with a store leader working/training with them. The last part of the day will be with a “Shadow & Show Person” to observe. The Shadow & Shadow person can be anybody the store leader chooses. Their role is to have the New Hire observe them and answering questions when needed. Shadow and Show employees, can explain more details about the job to the New Hire if they choose. There can be more than one Shadow & Person per New Hire, however; it is recommend that you schedule one Shadow & Show person for full the 7 days. By doing this, the New Hire can have the same information from the same person which causes less confusion. The next several pages has recommend tasks and projects for each of the first 7 Days that the Shadow & Show person and New Hire will review on, work on together, each day. These tasks and projects tie directly into T@G videos and training that was received from the store leader. Shadow and Show Person (Detailed) (Anyone who works for Evergreen Goodwill |Reports to Store Leaders/No additional pay.)

Pick one, two or all daily tasks at the end of each day for shadow & show person to show the new hire (working together). Leaders can also add their own tasks.

New Hire 7 Days Onboarding Each Day

Day 1-7 Each Day

START SHIFT

New Hire

Supervisor

HAND OFF

END SHIFT

New Hire

Shadow & Show Person

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