Retail – New Hire Onboarding Program Handbook For Leaders FY

Shadow and Show Person (Overview) (Anyone who works for Evergreen Goodwill |Reports to Supervisor)

Shadow & Show Persons (many)

Dedicated Store Leaders (2)

New Hire 7 Day Onboarding/Training Workbook

Shadow & Show Person (SSP) • A Shadow & Show person is anyone who currently works for Evergreen Goodwill. For ease of learning try to assign a Shadow & Person who speaks, both English and new hires native language. . • SSP can work any job anywhere. • The role of a SSP is to have a New Hire observe them working while answering questions when needed. • Share any and all helpfully hints on how to do the job.

The dedicated onboarding Store Leaders are in charge of starting and finishing the New Hire 7 Day Onboarding/Training Workbook. They collaborate with Shadow and Show people to help round out the New Hires Onboarding/Training.

Chosen by a Store Leader

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Store Leaders and Shadow & Show People Partnerships

The Selected Onboarding Store Leaders are in charge of getting all New Hire Workbooks completed . Leaders must explain/train all Shadow & Show persons on what is expected when they show their day-to-day job with New Hires. 1. New Hires observer Shadow & Show persons. 2. New Hires can ask questions, the Shadow and Persons will answer. 3. New Hire and Shadow and Show person can work together on same work or project. 4. Onboarding Leaders not Shadow and Show Persons complete all initial training on New Hire job role. 5. Every person who works for Evergreen Goodwill is a potential Shadow & Show person. 6. There is no extra pay for the title Shadow & Show Person.

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