The Performance Improvement Process - PIP's

8/15/2023

This is the first course of disciplinary action. • Counsel in a timely manner. • Counsel in private. • Look for the root cause of a problem. • Listen. Do not interrupt. • Show sincere interest in your employee. • If you can help, offer it/do it. The Counseling Process

Tip: Before conducting the counseling session, you should prepare a list of issues that will be covered. Goodwill Policy 1-30

After the session: Immediacy : Whatever you decide to do after the session, do it immediately after. Do not wait. Time can cloud your memory of what was discussed during the counseling session. • Allow for employees to provide feedback/rebuttal • Document the meeting afterwards • Schedule a follow up meeting • Follow to resolution: continue to monitor performance and provide feedback The Counseling Process

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