PowerPoint Presentation

Donor Perception

Donations Best Practices

Each and Every Day For Success

• Great Donor within 3 seconds • Acknowledge waiting donor with wave behind the car your helping • No donated items on the ground • All donors are greeted and thanked • Donor questions can be answered • Working with a sense of urgency • Tax Receipts and Transfer Stations guide in vest pockets • Material handlers should be groomed with out stained, ripped or sleeveless attire • Material Handlers can carefully help remove items from donors cars • Range boxes, blue cages, and other tools should be kept inside sorting area if possible • Clean and Organized inside and out