Facilities Guide 2023

Facilities Overview Facilities has changed over the past year and is always evolving so that we may serve you better and utilize our time more effectively. We are a service department and you are the customer. Please contact Facilities if you are having any service issues.

How do I notify Facilities?

Place a detailed work-order in the online work-order system, include photos at the bottom of the work-order, if needed, there is an attachment too.

https://servicedesk.evergreengoodwill.org/support/home Do not place work-orders for the following:

Cart repair if you need wheels replaced, please order on D365 and install in-house; Stores are responsible for the maintenance of their own production tools. We do not weld either, so if you need welding please order a new cart.

Compactor/Baler Issues – send an email directly to: Blankenship Dispatch dispatch@blankenshipequipment.com

Hydraulic Lift Equipment - Place a service request directly on the website with Toyota https://toyotaliftnorthwest.com/goodwill/ Floor Scrubber machine repairs- Place a service request directly on the website with Midco https://www.midcoforklift.com/goodwill HVAC - contact Facilities@evergreengoodwill.org so that we can get the vendor (McKinstry) out to your location, if needed. Doors - contact Facilities@evergreengoodwill.org so that we can get in touch with the vendor for you. Windows – contact Facilities@evergreengoodwill.org so that we can get in touch with the vendor for you. Emergencies

Contact Facilities, call 425-540-6577

Windows - that need to be boarded up immediately for safety/security.

Doors - that need immediate repair.

Fire - call 911 and contact Facilities, AP and your Regional Director after getting 911 started to the location. Flood – turn off the water source immediately, close the impacted area and contact Facilities via phone All managers should know where the water shut off are for main system and toilets; please go over this information with the team and review monthly. P:\Purchasing\EMERGENCY WATER SHUT OFF INSTRUCTIONS -.pptx